01016267 Culligan Rebuild Kit Genuine OEM CUG01016267

28-Day Handling Time – Generally indicates there is one part
available, and it may sell out. The extended handling time allows us to
restock the part if it does sell out. We recommend ordering ASAP and
choose expedited shipping at checkout. Please note selecting expedited
shipping does not reduce handling time.

Midwest Appliance Parts is an international distributor of top
quality home appliance parts, heating / cooling / HVAC parts, and restaurant
food service products. We are located in the north part of Chicago at 2023 W
Fullerton Ave and have been in business for over 75 years. We have grown
from a small appliance parts supplier to a 1 stop shop carrying all of your
part needs. While we do not have too many policies we do have a few
important ones, please read below to understand our policies.

Payments:

We only accept payment through eBays managed payments system. You may
use a credit card and or paypal to checkout. Immediate payment is required
for all purchases through our store.

Sales Tax:

We are required to collect sales tax for orders being shipped to
Illinois. Tax collection is based on the address where your order is being
shipped. Illinois requires a tax on both the product and shipping. This is
REQUIRED by law.

Shipping:

Almost all of our parts and supplies ship USPS, UPS, and FEDEX.
Almost all OEM Products ship in 1-3 days, and NON-OEM in 1-5 days – See
current policy above for more accurate shiptimes. In some special cases
items have extended handling times for shipping. These extended handling
times will be listed at the top of the auction directly below the price of
the item. It is always a good idea to ask questions, especially if the item
you are looking for is hard to find or discontinued. All of our items have a
free economy shipping option that usually takes 2-9 days to get delivered.
We do offer faster service for those who need it. We offer upgrades for USPS
Priority, 3 Day (UPS or Fedex), 2 Day (UPS or Fedex) and Next Day -1 Day
Service. If you are paying for upgraded shipping, please note we have cut
off time of 12 o’clock PM central time. Orders placed after 12 o’clock PM
central time will be shipped the next business day, unless arrangements are
made with our shipping department. If there are any problems filling your
order in a timely fashion we will contact you ASAP and provide the details.
If you are unsure on which delivery option is best for you, PLEASE CONTACT
US before placing your order so we can talk through the delivery options.

Returns:

Our return policy is very clear. All parts carry a 90 day warranty,
unless a shorter warranty is noted. We can process a warranty replacement
within 90 days. We require a model # and serial # for any warranty
replacements. All warranty replacements carry a 9.95 shipping charge.
Warranty shipping on a compressor is a flat 75$ due to the items weight and
dimensions, unless the compressor was sent via freight then the warranty
replacement freight will need to be prepaid. All returns on eBay follow the
rules from the eBay free returns program. We will provide a full refund if
an item item is returned in NEW unopened condition. If an item is opened and
the factory packaging is opened the return my be subject to a 25 percent
less than full refund. If the item is installed and is now no longer new the
less than full refund may be at 50 percent of the item value. We know that
people often times make mistakes, we do not want to penalize you for your
mistake, simply purchase another part from our company and we will be more
than happy to waive the restocking fee for you. If you do not want to
purchase another part from our company, and you simply changed your mind,
there will be a restocking fee charged to cover our shipping. We accept take
returns for 14 business days or if approved by our returns department. All
returns also require an RMA #, and RMA Form, please contact us for this
information. ALL RETURNS MUST BE SHIPPED BACK TO THE FOLLOWING ADDRESS, NO
EXCEPTIONS: MIDWEST APPLIANCE PARTS – EBAY RETURNS, 2023 W FULLERTON AVE,
CHICAGO, IL, 60647

Customer Service:

It is our company’s policy to make sure you are happy with your
order. We pride ourselves in providing excellent customer service which is
why we have been in business for over 75 years. If there is anything at all
you are not happy with PLEASE CONTACT US via an eBay message and we will
make it right. Sometimes things break during shipping or don’t show up on
time, we understand this is frustrating and will do everything we can to get
the problem resolved as fast as possible. The best way to contact us is
through eBay’s messaging system. We will respond within a couple of hours at
the most and provide a contact phone number if the problem is complex and we
need to talk to you. Likewise, if you have any questions at all prior
placing your order please contact us and we will answer any questions you
have regarding product selection, shipping, returns, etc… We answer eBay
messages Monday-Fridays 8:00 am – 5:30 pm. Remember, if you are not sure
about what parts to order, please send us a message with your appliances
model number and serial number and it will be our pleasure to take the time
and look up your part price and availability and get back to you in a timely
manner.

Proposition 65 Warning:

WARNING: This product contains chemicals known to the State of
California to cause cancer and birth defects or other reproductive harm.

We
ship all orders with the following carriers: